Restaurant Team Member

Job Description: Restaurant Team Member

Overview:

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Key Responsibilities:

• Follow Brand standards, recipes, and systems
• Prepare and package food and beverages accurately.
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest
  questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstations
• Take orders at the Drive Thru or Front Counter and handle payments
• Meet speed of service standards while delivering accurate orders to guests
• Provide friendly and efficient service to guests
• Maintain a guest-focused culture in the restaurant
• Work collaboratively with team members and managers
• Maintain and organize stockroom and refrigerated areas

Qualifications:

• No prior experience required.

Key Skills & Traits

• Team-oriented and able to work in a fast-paced environment
• Punctual, honest, and positive attitude
• Willing to learn and adapt
• Guest-focused with strong communication skills

Physical Requirements:

• Standing for extended periods
• Repetitive movements such as bending, stooping, and reaching
• Lifting boxes, ice and products up to 20 lbs
• Wearing a headset
• Working in a compact space